Help & FAQ
Frequently asked questions
What customers in Qatar ask us most about our equipment, maintenance, spare parts and quotes. Can't find your question? Message us on WhatsApp.
About Bubble Up
What is Bubble Up Trading & Maintenance?
Bubble Up Trading & Maintenance is a company in Doha, Qatar, established 2023, that supplies, installs and maintains commercial laundry equipment, cleaning equipment, and kitchen and bakery equipment. It also builds control panels and rewinds motors, with our own teams for each discipline. Our founder, Mohamed Mufsi, began as a laundry technician, and we started as a service company. We are at Shops 60–62, Building 43, Street 100, Zone 56, Ain Khalid, Doha (C.R. 181087).
Where is the Bubble Up showroom and what are its opening hours?
The showroom is at Shops 60–62, Building 43, Street 100, Zone 56, Ain Khalid, Doha, Qatar, and it is open 8am–9pm. Showroom visits are during those hours. Maintenance cover is separate and runs 24/7, so a breakdown does not have to wait for the showroom to open. You can message us on WhatsApp on +974 5999 4468 or call +974 4140 4272 before you visit.
Which industries does Bubble Up serve in Qatar?
We serve hotels and hospitality, hospitals and healthcare, commercial laundries and dry cleaners, and restaurants and commercial kitchens. We also serve bakeries and food production, facility management, offices and malls, factories and industrial plants, and water treatment and pumping stations. Message us on WhatsApp with your site type and what you need, and we will advise.
Which ISO certifications does Bubble Up hold?
Bubble Up is certified to ISO 9001, ISO 14001 and ISO 45001 by InterCert, for the trading and maintenance of machinery and industrial laundry equipment. These cover quality management (ISO 9001:2015), environmental management (ISO 14001:2015) and occupational health and safety (ISO 45001:2018). You can request a copy on WhatsApp or verify the certificates at intercert.com.
Products & brands
Is Bubble Up an authorised dealer for IMAGE Laundry Systems?
Yes, Bubble Up is an Authorised Dealer for IMAGE Laundry Systems, and IMAGE is our main laundry partner. We chose it because it is equipment we can confidently support after the sale, with durable construction, straightforward maintenance and strong spare-parts availability. Our own technicians install and maintain it.
What is BU Cleaning Equipment?
BU Cleaning Equipment is Bubble Up's own brand of professional cleaning machines, cleaning tools, hotel supplies and detergents. The range includes ride-on and walk-behind scrubber dryers, sweepers, wet and dry vacuums, carpet and floor-care machines, and items from mops to soap dispensers. It serves hotels, facility-management companies, offices, malls, hospitals and industrial sites across Qatar, with local sales, spare parts and after-sales service.
Which other brands does Bubble Up supply?
Besides IMAGE and our own BU Cleaning Equipment, we supply Italclean, Wascomat, ADC, Anghinetti Camptel, Cissell, Comel, Electrolux, Ghidini, Girbau, Huebsch, IPSO, Lavamac, Milnor, Primus, Realstar, Rotondi, Sidi Mondial, Silc, Speed Queen, Thermopatch, UniMac and Union. Our laundry equipment comes from American, European and Chinese manufacturers, so the machine can be matched to the workload and budget. Whatever the brand, our own technicians install and maintain it.
What laundry equipment does Bubble Up supply?
We supply commercial laundry equipment for hotels, hospitals, commercial laundries and dry cleaners. This includes washer extractors (including barrier washers), tumble dryers, flatwork ironers and feeders, ironing tables, form finishers and pressing equipment, spot cleaning stations, and steam boilers. We also supply laundry trolleys, baskets and bags, and our own teams install, commission and maintain the equipment.
Does Bubble Up sell new and refurbished laundry machines?
Yes, we offer three options: refurbished, new premium and new economy. Refurbished machines are quality machines given a second life by our technicians, new premium means trusted brands with proven reliability, and new economy is a cost-effective option where it suits the job. We recommend based on your workload, running costs, spare-parts availability and long-term reliability, and we only recommend what we are prepared to service.
Does Bubble Up supply kitchen and bakery equipment?
Yes, we supply, install, service and repair commercial kitchen and bakery equipment. This includes deck ovens and rotary rack ovens, spiral and planetary mixers, dough dividers and rounders, dough sheeters and moulders, bread slicers and other commercial kitchen equipment. Our services cover supply and installation, preventive servicing, breakdown repair and spare parts.
Service & maintenance
Does Bubble Up build electrical control panels?
Yes, we build electrical control panels in-house, and we also troubleshoot and repair panels already running on your site. The panels include DOL starters, star-delta starters, duty/standby pump starters, VFD control panels, PLC and logic relay control, motor control centres (MCC), synchronisation panels and power distribution panels. We also carry out modifications and upgrades.
Does Bubble Up rewind electric motors?
Yes, we rewind, repair and maintain single-phase and three-phase motors for commercial and industrial applications. The service covers complete motor rewinding, repair and overhaul, and testing before the motor returns to service. It is carried out by our own motor rewinding team.
What does an annual maintenance contract with Bubble Up include?
An annual maintenance contract is a plan of preventive servicing from our own teams, meant to reduce breakdowns and extend the life of your equipment. It includes scheduled servicing, priority breakdown support and one point of contact for all your equipment. Contracts are tailored for laundry, cleaning and kitchen equipment across Qatar, and we also maintain control panels and motors, so message us on WhatsApp to discuss what your site needs.
Is Bubble Up's breakdown support really available 24/7?
Yes, our maintenance cover runs 24/7, so you can report a breakdown at any hour. The fastest way is to message us on WhatsApp on +974 5999 4468 with the machine model and the fault, or a photo of the data plate. You can also call +974 4140 4272.
How quickly can a technician reach me after I report a breakdown?
Our target is a technician on site within two to three hours for urgent call-outs. This is a target rather than a guarantee, and it applies to urgent breakdowns. Send the machine model and the fault on WhatsApp so we can start straight away.
Can Bubble Up repair laundry machines that it did not supply?
Yes, we repair equipment from many brands, not only the ones we sell. Our founder spent years repairing American, European and Chinese machines across Qatar, and our technicians learned from him. Send the model and the fault, or a photo of the data plate, on WhatsApp and we will route it to the right person.
Kitchen & bakery
What kitchen and bakery equipment can I buy from Bubble Up in Qatar?
Bubble Up supplies commercial kitchen and bakery equipment, including deck ovens and rotary rack ovens, spiral and planetary mixers, dough dividers and rounders, dough sheeters and moulders, and bread slicers. We also supply other commercial kitchen equipment. Tell us what you bake or cook and your daily volume, and we will recommend suitable equipment and send a quotation.
Does Bubble Up install commercial ovens and mixers?
Yes, supply and installation are part of our kitchen and bakery service. Our own team starts with an on-site survey, then delivers, installs and tests the equipment. For ovens and large mixers, the survey is the stage where the power supply, ventilation and floor space are checked before the machine arrives.
Who repairs a bakery oven or dough mixer that has broken down in Doha?
Bubble Up repairs commercial kitchen and bakery equipment through breakdown repair from our own teams, and maintenance cover runs 24/7. For urgent call-outs our target is a technician on site within two to three hours. Message us on WhatsApp on +974 5999 4468 with the machine model and the fault, or a photo of its data plate.
Can I get a maintenance contract for my restaurant kitchen or bakery equipment?
Yes, Bubble Up offers annual maintenance contracts tailored for kitchen equipment, alongside laundry and cleaning equipment. A contract includes scheduled servicing, priority breakdown support and one point of contact for all your equipment. Preventive servicing is meant to reduce breakdowns and extend the life of your ovens, mixers and other machines, and you can ask for a quotation on WhatsApp.
How do I get a spare part for my kitchen or bakery machine?
Bubble Up supplies spare parts for kitchen and bakery equipment, and the quickest way to start is to send a photo of the machine's data plate, or of the part itself, on WhatsApp at +974 5999 4468. We identify the part from the photo and quote for it. How long a part takes to arrive depends on the item, so message us on WhatsApp for stock availability and lead times.
Control panels
What types of electrical control panels do you build in Qatar?
Bubble Up builds its control panels in-house, including DOL starters, star-delta starters, duty/standby pump starters and VFD control panels. We also build PLC and logic relay control panels, motor control centres (MCC), synchronisation panels and power distribution panels. Send us the motor or equipment details on WhatsApp and we will advise which panel suits it.
What is the difference between a DOL starter and a star-delta starter?
A DOL (direct-on-line) starter connects the motor straight to the full supply voltage, while a star-delta starter starts the motor on reduced voltage and then switches to full voltage. DOL is simpler and suits smaller motors, and star-delta reduces the starting current on larger three-phase motors. Bubble Up builds both, as well as VFD panels for motors that need adjustable speed.
Can you repair, upgrade or maintain a control panel that is already installed at my site?
Yes, Bubble Up offers troubleshooting and repair, modifications and upgrades, and yearly maintenance contracts for the control panels already running your site. Our own teams carry out the work. For a repair, send the fault and a photo of the panel on WhatsApp. For an upgrade or a yearly contract, ask for a quotation.
Do you handle urgent control panel breakdowns outside normal hours?
Yes, Bubble Up's maintenance cover runs 24/7, and control panels are among the equipment we maintain. Our target is a technician on site within two to three hours for urgent call-outs. Report the breakdown on WhatsApp on +974 5999 4468 or call +974 4140 4272.
How long does it take to build a custom control panel?
The build time depends on the type of panel and its specification, and Bubble Up builds its panels in-house. Message us on WhatsApp for build times. Send the load details and requirements on WhatsApp to get a quotation and a timeline.
Motor rewinding
What is motor rewinding?
Motor rewinding is replacing the damaged copper winding of an electric motor so the motor can run again instead of being scrapped. Bubble Up does complete motor rewinding for commercial and industrial motors, with repair and overhaul where the motor needs it. Each motor is tested before it returns to service.
Do you rewind both single-phase and three-phase motors?
Yes, Bubble Up rewinds, repairs and maintains both single-phase and three-phase motors. This covers motors used in commercial and industrial applications, such as laundries, kitchens, factories, water treatment and pumping stations. If you are not sure which type you have, the data plate on the motor usually shows it.
Should I rewind a burnt motor or replace it?
Rewinding is usually worth considering when the winding has burnt out or the insulation has failed but the motor body, shaft and core are still sound. Replacement can make more sense when the motor is mechanically damaged beyond sensible repair. Bubble Up's technicians look at repair before replacement, so send us the motor details and the fault and we will advise.
How do I send a motor for rewinding or repair?
Message us on WhatsApp at +974 5999 4468 with a photo of the motor's data plate and a short description of the fault. You can also call +974 4140 4272. We will route your request to the right person and come back to you about the next step.
How long does motor rewinding take and how much does it cost?
The time and cost depend on the motor's size, type and the extent of the damage, so Bubble Up gives a quotation after we know the motor details. Message us on WhatsApp for turnaround times. Send the data plate photo and the fault on WhatsApp to ask for a quotation.
Spare parts
Does Bubble Up keep spare parts in stock, and are they genuine or compatible?
Yes, we hold spare parts so that a repair does not wait for delivery, and we supply both genuine and compatible parts for all major laundry equipment brands. This includes consumables and hard-to-find parts such as ironer padding and felts, belts, bearings, door seals, heating elements, valves and control boards. Availability depends on the part, so send us a photo and we will confirm.
How do I order a spare part using a photo of the data plate?
Send a photo of the machine's data plate, or of the part itself, on WhatsApp to +974 5999 4468, and we will identify the part for you. The data plate shows the model details we need to match the right part. You can also search the spare parts section of the website and add parts to your quote list.
Quotes, delivery & payment
How do I get a quotation if the website shows no prices?
Ask for a quotation: add the items you want to your quote list on the website, or message us on WhatsApp on +974 5999 4468 with the machine or part you need. Prices are not listed because the right machine depends on your workload, running costs and budget, and we offer refurbished, new premium and new economy options. For a faster quote, include the model and a photo, or tell us about your site.
Does Bubble Up deliver, install and commission equipment?
Yes, equipment is delivered, installed and tested by our own teams, and we start with a survey of your site to recommend the right solution. Past installations include washer-extractors fitted in laundry rooms and flatwork ironers brought in by crane. Message us on WhatsApp for delivery charges and lead times.
What payment methods does Bubble Up accept?
The website does not list prices or payment terms. Message us on WhatsApp or call us for accepted payment methods and payment terms. Ask for a quotation on WhatsApp or by phone and our team will go through it with you.
Does Bubble Up offer a warranty on its equipment?
Yes, when a machine under our warranty develops a covered fault, we resolve it with as little burden on you as possible. Ask for the warranty terms when you request your quotation.
Contact & areas we serve
How can I contact Bubble Up?
WhatsApp reaches us fastest: message us on +974 5999 4468 with the machine model and the fault, or what you need quoted. You can also call +974 4140 4272, or email info@bubbleuptrading.com or sales@bubbleuptrading.com. The showroom at Shops 60–62, Building 43, Street 100, Zone 56, Ain Khalid, Doha is open 8am–9pm, and maintenance cover runs 24/7.
Which areas of Qatar does Bubble Up serve?
Bubble Up serves customers across Qatar, with our showroom in Ain Khalid, Doha. Our own teams cover hotels, hospitals, laundries, kitchens, bakeries, offices, malls and industrial sites. Message us your location on WhatsApp and we will arrange the next step.
Ready to get started?
Let’s talk about your equipment.
Our team is ready to help with equipment supply, installation, spare parts or maintenance. Chat with us on WhatsApp or call us directly.